WR Worx: Privacy Policy

Effective Date: 26 June 2026

Last updated: 26 June 2026

 1. Introduction

WR Worx (“we,” “our,” or “us”) values your privacy and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website,www.wrworx.co.za

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

· Contact us through forms on our website.

· Sign up for our newsletter or promotional materials. 

· Request information about our services. 

· Make enquiries or submit feedback. 

The types of personal information we may collect include: 

• Personal Information: Name, Contact information (email      address, and phone number), address, business information (if applicable)
• Usage Data: Pages visited, time spent, and      interactions on our site.
• Cookies and Tracking: Data collected through cookies and      similar technologies.

3. How We Use Your Information

We may use the information we collect for purposes including, but not limited to:

• Providing and personalising our services.
• Communicating with you i.e. updates, offers, support, responding to enquiries and providing updates.
• Sending promotional materials and newsletters, if you have opted in to receive them.
• Analysing and improving our services and website functionality. 
• Complying with legal obligations. 

4. Call Tracking and Monitoring

WR Worx utilises call tracking services to monitor and analyse phone calls made to our business. By using call tracking, we may collect information such as the phone number of the caller, the time and duration of the call, and any information provided during the call relevant to our services. Please note:

· We may listen to calls for quality assurance, training purposes, and to improve our customer service.

· Call monitoring helps us understand the needs and preferences of our customers better.

· Your consent to call tracking is implied by contacting us via phone or using our services.

5. Cookies and Similar Technologies 

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files placed on your device that allow us to remember your preferences, settings, and activities across our site. We may also use web beacons to deliver cookies and gather usage and performance data. Our use of cookies and web beacons from third-party service providers may also help us deliver personalized content and ads based on your interests.

· You have several options to manage the data collected by cookies, web beacons, and similar technologies.

· You can adjust your browser settings to limit the use of cookies or block them entirely.

· You can withdraw your consent to our use of cookies by clearing or blocking cookies in your browser settings.

6. Disclosure of Your Information

We may disclose your personal information to third parties under the following circumstances:

· With your consent.

· To comply with legal obligations or enforce our policies.

· Service providers who assist us in operating our website or conducting our business (e.g.,website hosting, analytics).

· In connection with a merger, acquisition, or sale of all or a portion of our assets.

7. Security of Your Information

• We take reasonable measures (technical and organisational) to protect the      personal information we collect from unauthorised access, use, disclosure,      alteration, or destruction. 

8. Your Choices and Rights

You may choose not to provide certain personal information, but this may limit your ability to access certain services or features of the Site. You may also unsubscribe from promotional communications at any time by following the instructions in the communication or contacting us directly. 

9. User Rights 

You have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for data processing. Contact us at rene@wrworx.co.za to exercise these rights.

10. Updates to This Privacy Policy 

We may update this Privacy Policy periodically to reflect changes in our practices and legal requirement. We encourage you to review this Privacy Policy for any updates. 

8. Contact Information

If you have any have questions about this Privacy Policy or our privacy practices, please contact us at: Email: rene@wrworx.co.za

 1. Your personal information

Means   personal information about you in relation to WR Worx, It includes personal   information as well as special personal information as defined by POPIA such   as [www.wrworx.co.za]

2. Process   information

Means the automated or manual activity of collecting, recording, organising, storing,   updating, distributing and removing or deleting personal information.

3. Online services

Means the www.wrworx.co.za website / URL

4. POPIA

Means the Protection of Personal Information Act 4 of 2013, as amended from time to time and including subordinate legislation.

5. Location data

Means information data in relation to a person or device’s geographic and/or   physical location.